BUSINESS SOLUTIONS
We offer mind-blowing business efficiency solutions using the power of software technology.
The productivity can be significantly improved using our Business Processes Automation, Custom CRM, Integration Services and Database Development solutions.
BUSINESS AUTOMATION
Save time: Automate Trivial Tasks read more
In every business there are plenty of trivial tasks accomplished by the employees on a day to day basis.
Majority of these tasks can potentially be done automatically by a piece of Custom Software that is programmed for your specific business. This can save a great portion of the employees' time and free them to do more interesting and more valuable functions for your business.
We are happy to review and analyze each of your processes and personnel's daily activities, and propose a Business Automation solution accordingly.
Save time: Simplify Complex Tasks read more
To complete complex or time-consuming tasks accomplished by the staff on a daily basis, the individual may need to read and analyze many records of information stored in various files or applications. Those tasks in many cases are too sophisticated to fully automate. Therefore the role of human brain in those is irreplaceable.
However, it is possible to dramatically simplify and speed up such tasks by developing custom tools and applications. Such tools, called Decision Support Systems, can go through all relevant data, do some processing and bring only the relevant information to the attention of the employee. The individual will then only make necessary decisions and complete the task several times faster than doing everything manually.
We are happy to review and analyze each of your processes and personnel's daily activities, and propose a Business Automation solution accordingly. Usually our solutions can make a big difference in productivity of your staff.
Achieve more with the same number of Staff read more
There is an incredible potential in Customized Software to improve the productivity of every employee in most organizations, particularly those which are service based or heavily information related.
At HBCC, we can design bespoke systems around your specific operations that will automate a large percentage of your employees' tasks. Such solutions can increase the average productivity of each individual within your organization by anything from 15% to 80%.
This allows your business to carry out a lot more work with the same number of staff.
Bring Order & Accuracy to your Work-flows read more
Compared to computers, humans are good at thinking creatively and out of the box.
What they are not good at is working consistently & accurately with discipline and order. This problem is best solved using Custom Software that is designed specifically for your company, process, work flow and way of doing things.
Our Business Automation solutions can help your company to eliminate duplications and inconsistencies. They can increase information accuracy and improve overall management of your organization.
DATABASES
Manage your Data Centrally read more
The ability of databases to organize, process and manage information in a structured and controlled manner is vital for many aspects of modern business efficiency.
Many businesses use a mixture of paper and ad-hoc files (usually Word and Excel files) to store and manage information related to different aspects of the business.
Our team at HBCC, can design and develop a database to centralize and organize the information. With a web-based access and intelligent search and reporting tools, the information becomes available on-demand with zero delays.
User Permissions & Control read more
Databases are extremely powerful and flexible when it comes to permissions and visibility.
Not every user in a business is allowed access to all data. When we design a database for a client we work with the key decision makers (usually top management) to design the right access to information depending on the role of each user in the organization.
The result is that while every employee will login to the same system (usually a web-application) and only access the information he/she entitled to.
Web-based Access, Any-time & Anywhere read more
While the database engine will do the back-end work such as storing data, creating backups and running queries, there needs to be a way for the users to interact with that data.
A browser-based application (Web Application) is usually the best means by which the users can read and write the information. A Web Application makes it easy to host and maintain the solution in a single place, rather than the PCs of every user.
It also makes it possible to access the information from anywhere and at any time, provided that from a security point of view this is desirable for the organization.
Reporting, Dashboards & Notifications read more
One of the key benefits of Databases is their ability to make sense of the data.
Through the power of reporting and dashboards you can make more informed decisions and also have real-time visibility to KPIs (Key Performance Indicators). Automated notifications (through SMS or Email) can watch for certain risks, actions or opportunities and inform the relevant people pro-actively and immediately for making the right actions.
CUSTOM CRM
CRM that works Your Way read more
There are plenty of CRM packages to choose from; however, choosing the best match for your business is the most difficult task, as there might be none!
Although there are many similarities between most businesses, but still each company is different in how it is run, what information it records and maintains, and how it manages and uses such information. Developing a Custom CRM specific to your company and your way of running the business may be the best approach to maximizing staff productivity and customer satisfaction.
It is also the only approach to breaking all limitations and reaching absolute flexibility.
Customer Login & Self-Service Tools read more
With a Custom CRM it is possible to develop a Secure Web Portal for your Customers.
They can log-in, supply information, upload files, track the progress of their work, raise tickets and so forth. This solution can make a huge difference in your organization’s ability to listen to your customers and manage your interaction with them. It will make you look more professional, responsive and reputable. This leads to increased sales and higher customer satisfaction.
Integrated with your Other Systems read more
Along with managing client relationships, any organization exists to provide some core Goods or Services, and to support that function, they need to do other tasks such as accounting, finance, client relationship management, support and so on.
So, the information held in a CRM system is logically related to information in other applications used to support other functions of the business. With a Customized CRM it is possible to automate the integration between CRM data with existing systems used for other aspects of the business including Production, Services Management, Finance and Accounting, Communications etc.
With many years of experience in Systems Integration, at HBCC, we can design and develop a Custom CRM that integrates efficiently with your existing applications.
SYSTEM INTEGRATION
Make your Systems work Together! read more
Using various applications for the business that one way or another depends on each other's data is a critical process. Systems Integration can eliminate many manual steps and actions that employees need to take, by automating the flow of information between software applications.
By making your systems to talk directly together (using a range of technology solutions) we can help your company to become more efficient and less costly to run.
Reduce Business Work-flow Steps read more
The work-flow for accomplishing key tasks in any business requires multiple actions and usually involves multiple people and software systems. Through the power of Systems Integration it is possible to automate some or all of the steps in such work-flows. This can lead to considerable efficiency improvement.
Using Automated Software instead of human staff for those tasks can increase accuracy of information and actions reduce costs & time and reduce risks for the organization.
Bespoke Integration Code Authoring read more
At HBCC, we provide systems integration services by writing custom programs that bridge the gap between your existing systems. Effective Systems Integration can be a very challenging task due to potential inflexibility of existing applications. Our developers master the technologies used for getting different systems to talk to each other.
These include XML, Web Services, WCF, CSV import/exports, custom APIs, HTTP gateways, remote procedure calls, Cross-domain AJAX, Serialization and many more.
Expert in Integration read more
We have successfully delivered many Systems Integration projects. Some have been standalone integration assignments, while some other have been systems integration as an element of a larger project. The experience gained from these projects enables us to accomplish new integration projects accurately very cost and time efficiently.
Examples of the systems we have previously integrated with include: Salesforce.com, Paypal, Google Adwords, Google Maps, Google Products, Google Checkout, Worldpay, Amazon APIs, various SMS providers, American Express, Streamline, various RSS feeds, UPS and many more.